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Reservations can be cancelled online free of charge up to 48 hours before the start of the rental. Reservations cancelled within 48 hours of the start of the rental will be charged a fee equal to a 3-day rental. There will be no refund or additional charge for reservations less than 3 days in duration. If the vehicle cannot be picked up due to insufficient documentation or failure to provide a valid credit card, we will treat it as a cancellation made within 48 hours provided we are advised at the pick-up time.
Cancellations made more than 48 hours before the start of the rental will be charged a fee equal to the deposit amount. Reservations cancelled within 48 hours of the start of the rental will be charged a fee equal to a 3-day rental or the deposit amount whichever is the greater. There will be no refund or additional charge for reservations less than 3 days in duration. Where the vehicle cannot be picked up due to insufficient documentation or failure to provide a valid credit card and we are advised of this at the time of pick-up, we will treat it as a cancellation made within 48 hours. Where full payment has not been processed at least 48 hours before the vehicle pick-up time, we will treat it as a cancellation with the terms and conditions previously detailed.
Reservations can be amended online free of charge before the start of the rental. Where these changes affect the rental price such as duration, car rental location or car type, the difference will be calculated from the current published price of the new rental. We cannot refund any unused days or part days if the vehicle is returned early on any rental.
A 100% cancellation fee will be charged where we are not notified of cancellation prior to the start of the rental. This includes where the vehicle cannot be picked up due to insufficient documentation; failure to provide a valid credit card containing sufficient funds to cover the deposit amount; and/or failure to collect the car at the specified time/date.
When collecting the vehicle from our local supplier the principal driver & any additional drivers will need to provide a full driving licence in their name. For drivers with the new style licence, both the paper & photo parts will be required. If any driver has held their licence for less than two years or has any serious endorsements, please advise our team as there may be restrictions on renting. Please note an International Driving Licence/Permit does not replace the requirement for a regular driving licence. If using an international licence/permit, a full driving licence in the principal driver's name will still be mandatory in order to rent the vehicle.
Our local supplier will normally require a security deposit at the start of the rental to cover the insurance excess and fuel, this will normally take the form of an amount being blocked on the credit card of the principal driver. The security deposit is usually returned at the end of the rental provided the car is returned in the same condition as rented. Cash and debit card deposits are rarely accepted, so please be sure to advise our team prior to booking should you, the renter, require this facility.
Be sure to inspect for any damage & report any problems to the local supplier before departing the location with the vehicle. We also recommend checking the vehicle with our local supplier when returning the vehicle to ensure any damage is agreed.
All rentals are charged on a 24-hour basis. A full day is charged for any portion of a 24 hour period used. You, the renter, are responsible for all tolls, congestion charges, parking & traffic fines.
If you, the renter, are collecting a car from an airport, you should advise Corfu-Car-Hire.com of your arrival flight number at least 3 days prior to renting. Corfu-Car-Hire.com will not be held responsible for cars not provided or available due to the late arrival of flights if there has not been a timely notification.
If for any reason you are dissatisfied with any aspects of your rental, you must report your concerns at the time locally to the supplier. If these are not resolved to your satisfaction you can contact our customer service team through our online form in the contact us area on our website: http://www.Corfu-Car-Hire.com/ContactUs We will endeavor to answer all customer service queries within 48 days of receiving them. Our full terms and conditions can be viewed at http://www.Corfu-Car-Hire.com/TermsAndConditions and that by proceeding to book with Corfu-Car-Hire.com you are confirming your acceptance of them.
When you hire a car through Corfu-Car-Hire.com, your car rental agreement will normally include collision damage waiver & theft waiver. Collision Damage Waiver will waive your liability to pay for any damage caused to the vehicle during the period of hire. Theft Waiver provides coverage for the theft or damage resulting from attempted theft of the vehicle, its parts and accessories up to their full value and any loss that our car rental partner may incur. Both are subject to certain exclusions. Your liability is waived subject to you paying a charge, referred to as an “excess” which limits your liability to the cost of the excess only. In some instances, an excess will not apply and you will be advised of this at the time of making your booking. The amount of the deposit is between €700 and €1300. This deposit usually takes the form of a credit card, although cash is an option at some locations so please contact a member of our team if you require this facility as this must be confirmed prior to collecting the vehicle. If the vehicle is damaged during the rental, you will be charged up to a maximum of the excess amount. Please note in common with most car rental policies there are exceptions to cover which may include windscreens, tires, the underside or interior of the vehicle, towing charges & replacement keys.
In the event that the renter has behaved recklessly or negligently or driven under the influence of drugs or alcohol you may be liable for the full cost.
If you, the renter, purchase our damage excess waiver product you will still be charged any excess but can reclaim this from Corfu-Car-Hire.com. The Corfu-Car-Hire.com damage excess refund product will not cover charges for situations which invalidate the CDW cover with the supplier, such as negligence or breaking the terms of the rental agreement, or for charges that are not covered by the Suppliers CDW, common examples include damage to windscreens, glass, wheels, tires, undercarriage, interior, personal belongings, towing charges and off-road time. For 3rd Party claims, Corfu-Car-Hire.com requires confirmation from supplier that your claim has been finalized and party identified for damage liability. Under certain circumstances, we may be unable to secure the chosen car. If this is the case, an alternative option will be offered wherever this is possible, or you will be able to cancel free of charge.